Change caller ID
RPURVIS69
Newbie

How can I change my caller ID (what people I call see displayed, when I call them)?

HELP! Thanks!

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Re: Change caller ID
vzw_customer_support
Customer Service Rep

RPURVIS69, thank you for reaching out to us, We will be pleased to help you wit your Caller ID. To better assist you, can you provide us with the make/model of your device? 

-Jacob

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Re: Change caller ID
vzw_customer_support
Customer Service Rep

RPURVIS69, please open the My Verizon mobile app and follow these steps.

 

Open the My Verizon app. 

 

Tap the Account tab. (at the bottom). ...

 

Tap Manage device below the appropriate mobile number. ...

 

From the 'Preferences' section, tap. Share Name ID. 

 

Edit the name then tap (check) I accept the Terms and Conditions.

 

Tap. Update. 

-Jacob

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Re: Change caller ID
adarkhart
Newbie

@vzw_customer_support  Why does one of my lines have this option and the other doesn't?

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Re: Change caller ID
vzw_customer_support
Customer Service Rep

adarkhart, 

 

If they are all iPhones, they should have the option. You may need to add https://m.vzw.com/m/huRe the feature. Can you see if that feature is available to add online?

 

 

-Jenelle

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Re: Change caller ID
Seccom
Newbie

I have 3 devices- can each have their own name or will all show the shared name ? 

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Re: Change caller ID
vzw_customer_support
Customer Service Rep

 

Caller ID will display the number individually. If you want to impact the name that displays to others, please take a look at Share name ID. This option allows you to edit the information that appears. Please use this link for complete details:https://www.verizon.com/support/share-name-id-faqs/-Bobby Johnson

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