Hello, I would like to file a formal complaint about being over charged since November of 2021 for two wireless phones that were suppose to be free with no monthly payment.
Kindly provide me with an email I can file this complaint so I can attach my documentation.
footbal86, hello. We regret reading about your experience with charges for phones that were supposed to be free. I am always on the lookout for unexpected charges on my bills as well. That is a long time to experience this problem, so we are here to work toward a resolution. We can assist right here with this concern. Please check your Private Notes, so we can gather more details.