Constant dropped calls at Home. New phones
patcof
Enthusiast - Level 1

Hi, It has gotten to the point we no longer can use either of our phones, new Samsung & new iPhone at our home. Constant dropped calls. Was bad before but getting worse. Yes both phones set the WiFi calling, installed a great Wifi extender, still nothing but garbled voices & then disconnected. Tired of paying all this $$$ for a service we can't use sitting in our own home. Tried every hint in support, nothing works. Now what?

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vzw_customer_support
Customer Service Rep

Hello! Thanks for taking the time to post. I'm sorry that you are struggling with your service. Could you please be so kind to follow the next steps? Please send us a private message and let us know how it goes!

 

>Sophie

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