Customer service

Marc1231
Enthusiast - Level 1

I recently had the pleasure of working with #Rose in customer service. She helped me upgrade my lines and order a new phone. She was pleasant, knowledgeable and did everything she promised to do which included calling me back on the agreed upon days. Couldn't have had a better experience.

Labels (1)
  • Apple

1 Solution
Kh_Femi
Moderator
Moderator

Hi Marc1231,

Thank you for taking the time to share your feedback. We've passed it along to the appropriate team. It's wonderful to hear that Rose was able to turn things around and resolve your issue.

Feel free to reach back out if you need further assistance.

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1 Reply
Kh_Femi
Moderator
Moderator

Hi Marc1231,

Thank you for taking the time to share your feedback. We've passed it along to the appropriate team. It's wonderful to hear that Rose was able to turn things around and resolve your issue.

Feel free to reach back out if you need further assistance.