PRICELESS90,
Hearing that you are experiencing dropped calls is definitely something we want to address as soon as possible. Can you provide the zip code for the area? How long has this been happening? We are here to help.
CandiceH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have been experiencing dropped calls since upgrading to a Iphone 5c. This happens all over the area of south Louisiana and Mississippi either outside or inside. This has started since the beginning of June and continues to get worse.
I,live,in,Catonsville,and,we,have,little,or,no,cell,service.,I,have,been,with,Version,since,our,first,cell,phone.,I,can't,make,,receive,or,hold,onto,a,call.,I,called,Version,and,was,told,it,was,the,"terrain".,I,live,in,a,townhouse,in,a,populated,area,next,to,CB.,I,have,to,pay,them,back,for,both,our,phones,to,change,service.,I,am,completely,frustrated.,We,have,missed,calls,from,doctors,and,other,urgent,calls.,Do,not,use,Version,if,you,have,a,choice.,People,in,our,community,with,AT&T,have,great,service.
Unreadable, sorry.
TERMAR79, thank you for your loyalty over the years. We don’t want to lose your business. I can understand how important it is to have reliable service. We can take another look at your area. Please, understand that we want to make sure our customers have great service, but some areas can be a challenge. Because you have been a long time customer I am curious as to when your service issues started? I am sending you a private message, so that we can take that second look for you.
RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I have also experienced dropped calls It started when I upgraded the software on my phone to version 10. it is mainly with people on my plan it is very annoying. I really don't want to go back to a land line phone. But I need something that actually works. My husband had the same phone as me and has not upgraded the software and he has no problems
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