Re: Damaged/lost device + payment/replacement help
vzw_customer_support
Customer Service Rep

THEAMOOCOW77,

 

We want to make sure that you're set up for success with activating your new device http://vz.to/2clhKq0, transferring your service number and continuing with your current device payment agreement. Let's take a closer look. To fully assist, respond to the private message.

 

CoreyM_VZW

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Re: Damaged/lost device + payment/replacement help
rcschnoor
Legend

This could be considered insurance fraud. When you file an insurance claim, your old phone becomes the property of the insurance company. You, however "sold" the phone to a kiosk. IF the insurance company finds out, you would be liable for the full retail cost of the replacement device and possible criminal charges.

You CANNOT sell a phone to another person OR a kiosk and then file an insurance claim on the device.