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Data connection currently not allowed.

I can only access data  when I am on Wi-Fi.   I have an Iphone 6S, which is a  replacement phone that I purchased from simply Mac.  I have had it roughly 3 months, and all was well,  until a few weeks ago and there was no precipitating factor that I can recall or pinpoint.

Anytime I try to access the Internet away from Wi-Fi, all I will see in the upper left-hand corner is “1x”,  which I have come to understand means no service.

When I try to access the web browser, I just keep getting an attempt to load and then I will finally get a message that says “no data connection is currently allowed”.

I am with Verizon, and I have them try to evaluate the problem, to the point of putting in a “ticket quote for an advanced technical person to try and see if anything is going on, on their end.

After about five days of them going back-and-forth, I get a resolution text that says I can’t get data, maybe because the reception is not good. [Removed]. When I am at home everyone else can access data without a Wi-Fi connection, except my phone.

profanity removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator.

Labels (1)
Re: Data connection currently not allowed.
Customer Service Rep

Having a good data signal is important. Let's try re-seating the SIM card. Please turn off your phone and remove the SIM card. If the SIM card looks OK, re-install it, power your device on and test it.


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