Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My new iPhone 13 Pro arrived today. I decided to do data transfer from my iPhone XR using the Quick Start method. Both phones are on iOS 15. I followed the instructions. The transfer seemed to go as expected. The message came up that the data transfer was complete, so I assumed that all was well. My 13 Pro had activated and worked as expected. The icons for all the apps that I had transferred from my XR had the message "Loading" under each one. That was four hours ago. The status of those app icons remains the same. I have since done a reset on my XR to prepare it for a trade-in.
There's been some kind of glitch in the data transfer process. What are my options to fix this? Thanks!