JDHOW
Newbie

I have been having problems with a game "Tapped out " the Simpsons game, it says I don't have enough space on my iPad, but from what I can tell I have plenty of data left. Is there any way you can check it out?

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Re: Data
Weth
Legend

On your iPad go to settings/General/Usage. Under storage, how much is used and how much is available?

Re: Data
fernandobot
Specialist - Level 1

it would appear that you're having an issue with onboard storage on the iPad rather than monthly data allowances. check the settings Weth advised. it may be time to start deleting unnecessary files.

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Re: Data
JDHOW
Newbie

The data shows 11.5GB used and 401MB available. The Simpson tapped out app data size is 85.8MB. I don't understand why the app won't download?!?! Can you help?

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Re: Data
JDHOW
Newbie

In addition I have deleted about 15 apps over last week together this app working.i have had other problems with the app, I am just trying to rule out that I don't have a data problem on my end. Thanks for your help.   JD Howard

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Re: Data
Tidbits
Legend

Do you have a 16GB size iPhone? If so the. You are tapping out.

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Re: Data
Weth
Legend

You need some room for the operating system to work, so I suspect the 400 MB is reserved.  You are out of room.  Remove apps, pictures in text messages and photos, any video, clear cache on the browsers. 

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