Delayed Voice Mail - iPhone 12
CloudsR1der
Newbie

Today (8/15/23), I received 5 voice mails sent to me dated 8/1/23, 8/2/23, and 8/3/23.

I also had someone contact me yesterday and was told that they were unable to leave a message.   The caller's phone number was not blocked.

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vzw_customer_support
Customer Service Rep

CloudsR1der, sorry you were having a few voicemail issues. A helpful guide to troubleshooting voicemail issues can be found here: https://www.verizon.com/support/troubleshooting-visual-voicemail-video/


I’d recommend reviewing the video (there’s also a transcript of the information, if you prefer reading things), and make sure you’re connected to data/Wi-Fi, so visual voicemail works properly. Additionally, you may wish to consult with Apple as they do run their voicemail system, separate from VZ. 

 

If you're having further trouble, just let us know. 

-John

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vzw_customer_support
Customer Service Rep

CloudsR1der, sorry you were having a few voicemail issues. A helpful guide to troubleshooting voicemail issues can be found here: https://www.verizon.com/support/troubleshooting-visual-voicemail-video/


I’d recommend reviewing the video (there’s also a transcript of the information, if you prefer reading things), and make sure you’re connected to data/Wi-Fi, so visual voicemail works properly. Additionally, you may wish to consult with Apple as they do run their voicemail system, separate from VZ. 

 

If you're having further trouble, just let us know. 

-John