Device return
lon77
Newbie

I returned  the defected device months ago to t verizon a month ago and I actually have a copy of from UPS that it was delivered to this address: Returns processing center, 4801 Mercantile Dr. BLDG 17, Forth worth, TX, 76190.  It was delivered on November 18 at 10:10am and now  I am being charged for the phone saying that they have not recieved it.  I need help.

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Re: Device return
vzw_customer_support
Customer Service Rep

Hello, lon77! You are now in the best hands to treat this chargeback To further assist you, I will be sending you a PM, so we can check this together and find out the best resolution.

>Alex

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