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Device unknown
deloyarhossain
Enthusiast
When i try to active my device, it's say unknown device. What's the problem. My device imei is (removed)

Message was edited by: Verizon Moderator<<>>

Labels (2)
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Re: Device unknown
deloyarhossain
Enthusiast

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Re: Device unknown
vzw_customer_support
Customer Support

Help is right here, front and center deloyarhossain! May I ask did you add the device id to your mobile number via My Verizon? Also, is your old smartphone turned off? Can I assume that you purchased your device directly from us? If so then please send us a private message so we can proceed.

Thank you…

ArnettH_VZW
Follow us on Twitter @VZWSupport

Re: Device unknown
deloyarhossain
Enthusiast

I bought it from a online market. I just insert a Sim to it. But i can't active it. Please check what happen with my phone. What i need to do for active my phone.

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Re: Device unknown
deloyarhossain
Enthusiast

How can i send information in private message?

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Re: Device unknown
tikibar1
MVP MVP
MVP

How To: Direct Message  and  ArnettH_VZW

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