Dissatified Customer
Enthusiast - Level 1

Have issues to discuss can never get chat service ti work and hold times are sometimes 45 mins to talk live?????

Labels (1)
Re: Dissatified Customer
Customer Service Rep

We never want you to be dissatisfied with us, Rwilll. We have been busier than expected, but we are working hard to address each and every customer. 

We would love the opportunity to work with you if you still haven't been able to communicate with someone via Live Chat or by phone. 

What issues have you come across that we can help with? We also have helpful tips and tricks at vzw.com/support or at vzw.com/troubleshooting.