Do stores just not open?

JaDeCaT
Newbie

Verizon store in IRVINE off Mickelson supposed to be open at 10, three guys went in. No one said anything to us and we’ve been standing out front. If you’re not gonna open, at least stick your head out the door and say so .  

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SynthpopAddict
Champion - Level 2

Did the employees re-lock the door after going inside?  Otherwise, I would've just let myself in.  But maybe they were having some kind of meeting, in which case someone should have at least let you know the store opening was going to be delayed.  I can't remember exactly where to find it now, but there's a way to message the store employees through the store locator section of the Verizon website, and my local corporate Verizon store has a QR code to scan.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Hello, JaDeCaT. Thank you so much for this info and feedback. Help is here as we want to ensure everything is working properly at that store location. Please provide the zip code, city and state so that we can check. Thanks again! 

-Natasha

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