I have a 10xr. I live in a mountain area west of Denver Colorado. Lately I can hardly get through a conversation with out the call dropped. I have WiFi calling turned on but it does not seem to help.
We all rely on our cellular service. A dropped call is not the experience we want you to have. Do you also have calls drop in other areas?
-NoahS_VZW
Yes but not as often. Of course I am not on my phone as much in other places.
Been reporting signal problems for months got nothing but script reply and hung up on 2 weeks ago a tech was scheduled to repair tower i.e actually go there still not fixed just more excuses
Having clear and consistent phone calls is vital. In which zip code are you located? Does this only happen while indoors?
Zip code is 80401
it happens mostly indoors. Occasionally outside but mainly when there is no signal.
Utermike, we definitely want to help make sure that you can get the service you need. Does this same issue happen whenever you are in any building? JoseL_VZW
It has not been a problem before now. Started in the last month or so.
It is disturbing to hear that you have experienced such a change in service this past month, Untermike. We want to be sure we leave no stone unturned. We have sent you a Private Note to continue troubleshooting.
GeorgeS_VZW
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