Dropped calls
Vtshihtzu
Newbie

My phone is constantly dropping calls and dropping navigation when travelling.  Was told it was my phone.  Got a brand new phone two months ago and same trouble.   Was told Verizon is not a good carrier.  I get the same old same old.  Need a new phone.  You’re saying a two month old phone needs replacing.     Time to look for a new carrier if someone can’t fix this.  

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vzw_customer_support
Customer Service Rep

We're sorry to hear a new device did not resolve your concerns. So we can gather more details we'll be sending a Private Note. 

-Melissa

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