I mailed in 2 phones as part of the $1000 trade in credit. I have my UPS verification ticket. Yet, Verizon only credited one phone and is now charging me. The phones were exactly the same model and were in separate boxes but with the same tracking number. I can just go back to ATT and have these kinds of issues. I thought Verizon might be different. Guess I was wrong.
Lindsleyj, we want to make sure you're getting every single promotion you qualify for, and we'd be happy to take a closer look at the situation and help you find a solution to this. We're sending you a Private Message so we can better help you.
~Jesse
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