False billing
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Anyone had this problem with Verizon? I've grown used to the bill padding, the false charges but the new one is this: I got a new iPhone 11 in December and a second one FREE per their promotion. Now they have changed the device on my bill to a Samsung Galaxy, (even though I am holding the second iPhone in my hand) in order to negate the free phone promotion and BILL me for a phone I do not even have! This is the most dishonest, unethical company I have ever dealt with. Anyone up for a class action? I am so done with them!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That doesn't make sense. Did this happen at a store?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had this problem also. They padded my bill with a service I did not request. And they will not remove the charges
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We want to ensure your billing is reflecting the proper services and charges, Janhcrocker. We are here for support and always happy to help in any way possible. Please send us a Private Note to get started.
CheyenneS_VZW
