Faulty charging port

If I was to do an upgrade with my current phone that has a faulty charging port will they be able to transfer my information from my old phone to a new phone? My charging port doesn’t work at all I have to use a wireless charging station to charge it up. 

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Re: Faulty charging port
Customer Service Rep

Hi,Katlever1! Thank you so much for reaching out Verizon. It will be my pleasure to assist you today, in order to provide you a better support, can you please allow me to enter to your account clicking on the link below?



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