Feature Request for Verizon Network Extender-Disable Neighbor Table or Exclude other Extenders
TelecomTech_Extender
Contributor - Level 2

I have the Verizon Network Extender and IPhones. Is there a way for me to turn off my Network Extender from seeing another Network Extender in the building? I want my calls to go through my network so I can maintain call quality. When my phones wander to my neighbors extender, if they are watching a movie my call quality drops. I have to restart my phone near my Network Extender so it connects there and then verify I am on my Network Extender by typing #48 

This tells me I am on my Extender which I run in Hybrid Mode. I want to disable my Extender from learning about my Neighborโ€™s extender when it automatically scans for other cell towers. I know the number of the three cell towers that sometimes show up in the neighborhood table in the Network Extender, these are too weak for my phones so they connect to my extender or my neighbors extender. My phone will pick up my neighbors extender ID because it shows in my Network Extenders Neighbor Table. This is a poor design, I should be able to click a box and say โ€œExclude other Extenders from the Neighbor Table, This way my phone will always connect to my Network Extender and never learn about my Neighbors Network Extender.

I have to restart my Extender to flush out the Neighbor Table which works for awhile.

0 Likes
21 Replies
vzw_customer_support
Customer Service Rep

Hi! We want to be sure that you are getting the help that you need. Was this information helpful?

 

*Kay

0 Likes