File a complaint
Ccollier9805
Newbie

I need to file a complaint regarding service at an authorized dealer in Hobbs, NM and I would like to speak with a live person. How do I do that? I’m calling 212-395-1000 and I’m just holding. 

 

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vzw_customer_support
Customer Service Rep

we are sorry to read that you had a negative experience, as we always look to provide you with the best service. If you want to speak with someone directly, you can call Customer Service by dialing *611 from your device. We can also, help out with any issues here as well.

 

AlfredoL_VZW

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rcschnoor
Legend
Customer Service
 
Customer Service
Verizon Wireless
Correspondence
P.O. Box 408
Newark, NJ 07101-0408
 
Keep in mind that Authorized Retailers are independent businesses and Verizon does not have a whole lot of control over them. Aside from Verizon policies, they can have additional policies on top of the Verizon ones.
 
It also might help to know what your complaint is.
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