Fios Gift card processing for over 2 weeks

[escod]

Hi Verizon support

I have not yet received any update on my rewards for my welcome bonus with no email notifications on their statuses.  I joined the Verizon network sometime last month and got it installed.

[vzw_customer_support]

Hello, being on top of your gift card offer is vital, especially if you are encountering delays. We want to guide you in the right direction.

For more info on FiOS, visit our official page: https://www.verizon.com/home/internet/fios/.

For further support, please contact FiOS directly by dialing 800-837-4966. They will help you in the best way possible.

Thanks for being the best part of Verizon.

~Gilbert