Free iPhone X Business Upgrade Timing

[bugsysiegals]

I'm not familiar with the details surrounding Business plans but historically speaking I've always been eligible for an upgrade every 2 years.  I've currently iPhone 7 and company says I'm eligible for iPhone 8; however, I'd prefer to wait for facial recognition feature.  FWIW - It seems the "Free" upgrades are always the model which was released 1-2 years ago.

That said, can anybody elaborate on how this "Free" upgrade works these days and when I could likely expect for the X series of iPhone to be made available for "Free"?

[deloused]

No

[bugsysiegals]

If anybody who manages business accounts happens to know how this is currently being managed and can let me and the other person who doesn't know, I'd appreciate it.  FWIW - In the past it seems the free phones were 1-2 generations old so I'm hoping the "X" series will be on deck soon.

[vzw_customer_support]

bugsysiegals, 

I know how important it is to have the technology you need when you commit to your new phone for 2 years. We want to make sure your next phone meets your wireless needs. Please reach out to our Business Support Team at 800-922-0204 to find out more details about your upgrade options. They are available Mon-Fri 8:00AM - 8:00PM, and they will be able to share more options about what phones may be available to you.  

MichelleH_VZW

[bugsysiegals]

Thanks for sharing the contact details.

I've been informed I can check on the business promotions through the Verizon website and then proactively approach our telecommunications team when I see the "X" series is being promoted.

FWIW - I believe the location is https://www.verizonwireless.com/business/

[bugsysiegals]

It actually might be here instead ...

https://www.verizonwireless.com/smartphones/

[Tigerstep]

800-922-0204 is the consumer CS number.

Also nothing is free. Phones aren't subsidized anymore, it's either retail, get older phone 'free' with reoccurring credits or wait till a good promo comes around.

[Piscestg]

Unfortunately the "you owe me something free" mentality is sweeping the country.

[rcschnoor]

Actually, what phones are available to you thru your business's account would depend on the agreement your business has with Verizon. While 2 yr contracts with consumer customers are no longer available, they are still available to Verizon's Enterprise business customers, as I also have a phone thru my employer with this type of arrangement with my most recent phone being acquired 1 yr ago and I have another year to go before being eligible for a new device.

As an example, looking at my business's phone link for new purchases, iPhones available for free with a 2 yr contract would currently include iPhone 8, iPhone 8 Plus and iPhone XR. If the iPhone XR is not currently available with your business's account, then your business obviously has different arrangements with Verizon then my employer currently has.