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Enthusiast - Level 1
09-12-2016 12:43 PM
I had trouble ordering an iphone 7 so I called Verizon customer service, on 9/9. I got right through and talked to a rep. He said he would order me a phone (iphone 7 rose gold 128gb) that was to arrive 9/16. So today I checked on Verizon to see the status of my order and saw that a 128gb iPhone 7 plus was to be shipped to me. A phone I did not want. So again I called Verizon and spent over an hour on the phone again and ordered a iPhone 7 128 gb rose gold. The kicker is I now have to wait until 10/5 because it was ordered wrong by the rep. I have preordered the iphone 4,Iphone 5, and iphone 6 with no problems. iPhone 7, not as lucky.