Group texting not working for non-phone users on my i phone 14
Mwool
Enthusiast - Level 1

I upgraded my iphone 11 to an iphone 14 and now I cannot receive or send group texts when a non-iphone user is in the group.  1:1 texts with non iphone users does work.  I have tried all the setting changes recommended by Apple.  Apple support community said this was an issue with Verizon.  How do I fix this?                         

Labels (1)
  • Apple

1 Reply
vzw_customer_support
Customer Service Rep

 

Thank you for reaching us out! I would be sending you a private note.>Jocelyn

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