HUGE ISSUE
Starrxtech
Newbie

Why is it that if my phone rings and If I don’t answer, the phone call goes to someone else’s phone Who I don’t know! How do I resolve this issue?!

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Re: HUGE ISSUE
vzw_customer_support
Customer Service Rep

Sounds like Call Forwarding may have been enabled on accident, Starrxtech. Easy fix here!

 

Please use the link attached below and follow the instructions on how to turn off Call Forwarding on your phone. Let us know if this helps.

 

http://spr.ly/6601Gm9JB

 

 

AlanS_VZW

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