Help with purchase order

Alex0831
Newbie
  • IMG_3744.png

    Why is Verizon offering me such a lower rate but when I try to check out it goes back up to regular price is it a glitch or how can I get this rate? Anyone know who I can talk to complete promotion, I tried to go in store no help. Also tried customer service and nothing at all.
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  • Apple

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vzw_customer_support
Community Manager
Community Manager

We want to make sure we are able to help out with any issues you are having, but it seems like we are having issues viewing the picture you posted. If you could provide us with additional details, we'll be glad to help out.

~Freddy

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Alex0831
Newbie

It’s offering me phone line plan for $15.50 a month for unlimited welcome. But once I check out it goes back up to $30 a month, I tried going into a Verizon store and calling customer service but nothing has come out of it so far.

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vzw_customer_support
Community Manager
Community Manager

 

I'm sorry to hear you are having these difficulties. Are you a current Verizon customer? Was this for multiple lines?-Joe

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SynthpopAddict
Champion - Level 3

@Alex0831 wrote:

It’s offering me phone line plan for $15.50 a month for unlimited welcome. But once I check out it goes back up to $30 a month, I tried going into a Verizon store and calling customer service but nothing has come out of it so far.


I haven't heard of this offer before.  The $30/line per month for Unlimited Welcome is what I'm seeing when I check the website, and that's if you have 4 lines.  Not sure if either the promotion has expired, or if it's because it's a localized promotion for which you'd have to visit a local corporate store to ask about, as nobody else would know about it?  Or there's something else which is making you ineligible.  I'd check the fine print.

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I'm not a Verizon employee, just another customer trying to help.
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