Horrible call quality in Southern NH
Enthusiast - Level 1

Hi, has anyone else been experiencing ridiculously bad call quality in Southern NH? I have 2 Iphones due to work and both have issues. Dropped calls, people unable to hear you and often sounding as if you're under water. I've spent hours on the phone with tech support, have a 4G extender in my house and it's still awful. The last call into tech support created a ticket after 90 minutes of troubleshooting only to have the ticket closed in 4 hours saying my issue was resolved. It's not! Been with Verizon over 20 years but that may have to end if there's no solve for this.

Re: Horrible call quality in Southern NH
Customer Service Rep

Hello there thecoalmonty and thank you for bringing this to our attention. I have sent you a private message regarding your concerns. Please reply to us there to continue.