I use my iPhone 13's Mobile Hotspot with no difficulty.
Unfortunately, on my Apple laptop (running macOS 10.15.7 Catalina), Personal Hotspot entry in the list of networks shows "No Service" even though service is present and works correctly. Is there something I can change on my phone so that the Mac will correctly see and list the available service?
MikeInTaos, thank you for reaching out to us. Let's review the details. Are you having trouble connecting your Mobile Hotspot to any other device?
Please follow this link https://www.verizon.com/support/knowledge-base-206965/ to view the steps on how to configure the Mobile Hotspot settings.