Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I had my phone stolen in Vietnam and now I'm in South Korea until the 23rd.
I needed a new phone ASAP, but South Korean mobile system uses the GSM, while verizon uses CDMA.
Since I was happy with Verizon's service, I decided to stay loyal and ordered the phone, had it shipped to my friend's place and have him send it to Korea for me.
And all the while, I made sure I talked to a several support representatives and they all confirmed that I am able to activate my phone here in Korea. Two of them asked their supervisor and confirmed on this. They also said *611 will not charge me for international fees. (I wanted to make sure so I had all the chat transcripts sent to my email and ridiculously, none of them were sent. I don't even know why they have that button up in that window)
Fastfoward to today when I received my phone. I was still a bit afraid to disable my airplane mode as my service plan does not include the global coverage and I didn't want to get bombed with ridiculous charges. I talked to a customer representative, as I couldn't activate it over internet because it says "Pending Order". Then she says it's impossible to activate my phone outside of the US.
This is so infuriating as I need to use this phone ASAP. Please let me know if there's a way to activate this phone. Thanks in advance
Sorry your phone was stolen. I do not beleieve the new phones can be manually programmed, do you wont be able to activate it. Maybe send it back to your friend, have them activate it then send it back to you.
I am saddened your phone was stolen! As a consumer, I realize conflicting information can be frustrating. Devices can only be activated on our Network. In an effort to provide you with the next best step, please contact our Global Support Team: 908-559-4899. I apologize for the confusion.
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