How do I get back a phone number that wasn't in my phone that sent me a txt and I deleted it accidentally
Roughneckin407

How do I get back a phone number that wasn't in my phone that sent me a txt and I deleted it accidentally???????????

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Re: How do I get back a phone number that wasn't in my phone that sent me a txt and I deleted it accidentally
mdram4x4
Champion - Level 1

log into your my vzw account and look at text history

it will show dates, times and numbers, but not content

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Re: How do I get back a phone number that wasn't in my phone that sent me a txt and I deleted it accidentally
vzw_customer_support
Customer Service Rep

Hi Roughneckin407,

Text has quickly become one of the most popular ways to communicate! I, too, have deleted text numbers in an attempt to clear my overwhelming inbox! I completely understand the importance of knowing your options when it comes to retrieving text number details. I'm here to help.

As mdram4x4 mentioned; you can definitely view the dates, times and to/from numbers by signing into your My Verizon account. I just want to make sure you have the steps to do so. 

Here is a link that explains how to view unbilled text usage details: http://bit.ly/VZmiiw.

To view billed text usage details:
 
• Sign in to My Verizon.

• Locate the "I Want To"... section.

• Under the BILL column click "View Usage."

• Select the relevant month.

• Click on the "Calls, Messaging, & Data" tab.

• Select the relevant phone line

• Click “Messaging”

Pretty easy right? You can even go up to 12 months back!

Let me know if you need anything, further.

Thank you,


TanishaS_VZW
Follow us on Twitter @VZWSupport

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