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How to disable Visual Voicemail?
CURMOO73
Newbie

I'd like to disable the Visual Voicemail "feature" because it takes 30-60 minutes to get a voicemail. Apple Support is directing people to contact their service carriers for this.

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Re: How to disable Visual Voicemail?
Acrillix
Specialist

Call Customer Service at 800.922.0204

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Re: How to disable Visual Voicemail?
vzw_customer_support
Customer Support

CURMOO73,


Let's make sure that voicemail is working as it should. When did the delay with retrieving your voicemail begin? Unfortunately the Visual Voicemail on the iPhone is an embedded feature created by Apple so we cannot remove it. However, if you prefer, you should still be able to access your voicemail by dialing *86 from your device.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How to disable Visual Voicemail?
CURMOO73
Newbie

I sometimes need to screen calls and two from the last week left messages, but I didn't get the VM alert until later. The first one came in nearly an hour after the call and the second was 30 minutes after the call. Apple Support said this is a beta feature and the only way to disable it, is to have our service provider do that . . . but it sounds like I'm stuck with it.

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