When trying to scan lottery tickets and digital coupons, my new iPhone 16 pro max will not focus. I have to hold the phone too far away to get it to focus but it's too far to scan. I have tried everything in my camera settings to get this to change, nothing works. Also, you cannot manually focus with two fingers when trying to do either mentioned above. So far, I am not liking this phone for a lot of other reasons as well. Is there a fix for this?
We don't want you to keep having problems with your camera. We recommend some troubleshooting here first. You can go here to get to our troubleshooting guide: https://www.verizon.com/digital/nsa/nos/ui/troubleshooting/acss/apple-iphone-16-pro-max#/ Please search for "camera" and you'll find an option for distorted pictures.
~Jesse
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