How to submit formal complaint to corporate?
joshy2001
Enthusiast - Level 2

Where can I mail or email a formal complaint to Verizon Wireless?

Labels (1)
Re: How to submit formal complaint to corporate?
tikibar1
Community Leader
Community Leader

Verizon Wireless
Correspondence
P.O. Box 408
Newark, NJ 07101-0408

From  Contact Us

Re: How to submit formal complaint to corporate?
vzw_customer_support
Customer Service Rep

This sounds very serious. I'm sorry to hear you're needing to reach us to file a complaint. The good news is that you can tell us what's wrong here on this platform. Please tell me, more about how I what happened and how I can help.

 

VanetrisC_VZW

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Re: How to submit formal complaint to corporate?
joshy2001
Enthusiast - Level 2

Yes, it is a customer service experience that definitely requires attention.  I am a loyal Verizon Wireless customer and would rather not address the concern in the open forum.  I would kindly appreciate your assistance in helping me to obtain an email or mailing address for this matter.

Re: How to submit formal complaint to corporate?
joshy2001
Enthusiast - Level 2

Thank you.

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Re: How to submit formal complaint to corporate?
rcschnoor
Legend

@joshy2001 wrote:

Yes, it is a customer service experience that definitely requires attention.  I am a loyal Verizon Wireless customer and would rather not address the concern in the open forum.  I would kindly appreciate your assistance in helping me to obtain an email or mailing address for this matter.


Mailing addresses

Customer Service
Verizon Wireless
Correspondence
P.O. Box 408
Newark, NJ 07101-0408