I 5 will not make calls

[SJhickva]

text and data are okay. Is the problem in the phone?

[vzw_customer_support]

SJhickva, it is imperative that we get your phone making calls right away. When did this start? What zip code are you at? Is anyone else affected there?

JoelR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[DIADON91]

Same problem here. Happened when I upgraded to ios 10.2. Apple has been worthless so far

[DIADON91]

Zip is 10954

[vzw_customer_support]

Diadon91, updates are meant to be a nice treat for your phone. Let’s work together and figure this out. Are you able to receive calls? What happens when you try to make a call?
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!