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I bough a SIM prepaid card and I have a Iphone6 not from VZN, and they´ve told me they can´t activate it. I bought it in Peru, was unlocked. Still they tell me they can´t activate it. They have told me to find another smartphone. Any suggestion?
Simoncito
Newbie
‎02-09-2016 07:22 AM

Any suggestion, I need help?

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Re: I bough a SIM prepaid card and I have a Iphone6 not from VZN, and they´ve told me they can´t activate it. I bought it in Peru, was unlocked. Still they tell me they can´t activate it. They have told me to find another smartphone. Any suggestion?
vzw_customer_support
Customer Service Rep
‎02-11-2016 07:33 AM

Simoncito I want to make sure we are on the same page. Who stated you are unable to activate the phone? Are you trying to activate the phone and use in the United States? While a phone may be unlocked it has different network technologies built in that is not compatible with our network.


TionnaB_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I bough a SIM prepaid card and I have a Iphone6 not from VZN, and they´ve told me they can´t activate it. I bought it in Peru, was unlocked. Still they tell me they can´t activate it. They have told me to find another smartphone. Any suggestion?
Simoncito
Newbie
‎02-11-2016 07:58 AM

Thank you

I tried to activate the phone several times and then call technical support

and customer service from Verizon. They told me twice that the problem was

the Iphone (not from Verizon).

Next day (tuesday) I bought a prepaid sim card from T mobile and it´s

working all right and perfect.

The I phone is perfect and yes I was trying to use it in the USA with your

company, but I couldn´t.

Regards

Still, any suggestion?

Dr. Simon E. Yriberry

Gastroenterología-Hepatología-Endoscopia Oncológica.

Clínica Ricardo Palma

Edificio Médico Los Milanos

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*www.gastrobasamea.com <http://www.gastrobasamea.com> *

Call center(511)2240971-2241281-2253456-2253409-2242224(clínica)

2016-02-11 10:33 GMT-05:00 Verizon Wireless Customer Support <

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I bough a SIM prepaid card and I have a Iphone6 not from VZN, and they´ve

told me they can´t activate it. I bought it in Peru, was unlocked. Still

they tell me they can´t activate it. They have told me to find another

smartphone. Any suggestion? created by Verizon Wireless Customer Support

<https://community.verizonwireless.com/people/vzw_customer_support> in *iPhone

6* - View the full discussion

<https://community.verizonwireless.com/message/1399980#1399980>

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