I can hear other party but they cannot hear me

[WS02]

Hi, this problem occurs on two separate iPhone Xs phones, in my home.  outside my home works fine.  this problem started happening about two months ago (June/July 2021).  I have lived here for 15 years and never had a wireless issue with Verizon until now.  I am convinced it is Verizon, and not an iPhone issue or setting etc.  I live in Sayreville NJ.

90% of the time the other party cannot hear me, and I hear them fine.

when i switch to wifi calling the issue is gone. this eliminates the iphone microphones, which i already tested the front and back microphones anyway and they work fine.

i have turned off bluetooth, reset network settings, tried speaker phone and normal ear phone position, soft and hard reset of the phone, noise cancellation setting, etc etc etc

 I have 4 bars LTE consistently

Again, problem is with both iPhone Xs phones

So frustrating, I have chatted with Verizon Support, re-tried everything I listed here and still no good.  I am at the point where I will change service providers - it is sad that Verizon never admits any of their issues.  Maybe a cell tower has changed, maybe 5G has caused an issue, but never a Verizon admission of anything.

[vzw_customer_support]

Sorry to hear about the trouble, WS02. We know having a reliable connection at home can be very important. We'll be happy to help out. Do you use a network extender in your home? - Henry