I can no longer receive voicemail on my iphone. The greeting is different and when someone leaves a VM, I never get it. This is recent...2 weeks maybe. Any ideas out there?

[ROBDOW28]

I can no longer receive voicemail on my iphone. The greeting is different and when someone leaves a VM, I never get it. This is recent...2 weeks maybe. Any ideas out there?

[vzw_customer_support]

This is certainly concerning to hear, Robdow28. Do you have Basic Voicemail or Visual Voicemail? I want to make sure that we find out what is causing all these issues.

HarleyE_VZW
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[SuzyQ]

Check you r call forwarding settings ... or remove any call forwarding that may be set by dialing *73, listen to the tones, then hang up.

Turn Call Forwarding Off from the Device | Verizon Wireless

[JMTM18017]

I'm so angry right now since it seems I have the same exact problem and there seem to be no answers on how to fix it anywhere--- online, on the news, on the Verizon website.

I've been expecting important phone calls, and nobody can leave me messages! I cant answer the phone while I am at work or while I'm driving!

[jodesrevenge07]

Will try and see if this helps thank you

[owenw4rd]

I just transferred to VW from straight talk and I have the same problem. Voicemail is not working.

Dialing *86 returns this message: "You are not authorized to use that service." Dialing my number returns a busy signal. *73 doesn't fix it.

I spent 2 hours on the phone with VW over the weekend trying to get this resolved. I have an open support ticket with Tech Support (NRB000008631582), but haven't heard back.