I’d verification
Godiswithyou
Newbie

I just ordered new mobile service & they sent me the link to verify my identity, but came up invalid request.  Then I got sent a email to send a pic of my identification, but it still says my order is on hold, I don’t know what to do.

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3 Replies
lillycousins9
Enthusiast - Level 1
 
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vzw_customer_support
Customer Service Rep

Hi, please send us a private note, so we can assist.

*Harley

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channyndavis
Enthusiast - Level 2

I’m having the same problem. I ordered a phone and it told me to verify with my ID but the link says invalid request.

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