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I'm being asked to accept a $80 line charge at the Apple store. Why?
bbbradlepc
Enthusiast - Level 3
‎11-20-2022 06:23 AM

I was all ready to guy a new iPhone SE outright at the Apple store when I got to a page where I had to "Accept" something that said Line Charge, $80.  I'm on the 5g Start plan.  Anyone know what that could be about?  I'm trying to do a straight swap from a 6s, no change to plan.

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Re: I'm being asked to accept a $80 line charge at the Apple store. Why?
vzw_customer_support
Customer Service Rep
‎11-20-2022 06:28 AM

BBBradlepc, thanks for reaching out. Help has arrived. If you are on the 5G Start plan with one line on the account, that would be the monthly cost of the plan (without auto-pay and paper free billing). 

-Kevin

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Re: I'm being asked to accept a $80 line charge at the Apple store. Why?
bbbradlepc
Enthusiast - Level 3
‎11-20-2022 06:37 AM

OK, there are 4 lines on the account though.  Nothing on my bill shows $80 today

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Re: I'm being asked to accept a $80 line charge at the Apple store. Why?
vzw_customer_support
Customer Service Rep
‎11-22-2022 06:40 AM

I would be just as curious over the charges. We can certainly look further into this. I'm sending you a Private Note. 

-Vanessa

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