I need help

[amontano]

I just bought a new I Phone 5c today and my kids are up late with no school tomorrow. I woke up to them downstaiars downloading a bunch of free apps to my phone that i DO NOT WANT. All of the free apps took me up to 2G for the month in ONE day. My plan is 1 G beucase i typically only text and talk.

Customer support please help!!!!!

num

[rcschnoor]

I would suggest increasing your data allowance for this month and then don't let your kids get their hands on the phone.

Place a combination on the phone so they can't  access the phone.

[vzw_customer_support · Accepted solution]

We know those iPhones can be so much fun to use Angela! If you find your plan isn't going to meet your family's needs, it's easy to increase it! Here's a link for our Share Everything plans and tiered data add on options. As an additional option to monitor and control your data usage, we have our Usage Controls feature. Take a look!

http://tiny.cc/di114w

http://tiny.cc/7k114w

JonathanK_VZW
VZW Support
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