INSURANCE
brookeduncan76
Enthusiast - Level 1

CHECKING MY INSURANCE PLAN AS I HAVE A CRACKED SCREEN AND HALF OF SCREEN IN BLACKED OUT

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Re: INSURANCE
vzw_customer_support
Customer Service Rep

As a valued customer, your device concerns are our concerns too. We're sorry to hear that your device's screen is cracked. We've also noted that its screen is also blacked out.

 

Having a working device is very important. In this case and noting that your device's screen has incurred damage, we recommend that you contact the wireless insurance provider for assistance to repair your device's cracked screen. If you're subscribing to wireless insurance with Asurion, you can contact them by phone at 888-881-2622 or on their support website at

http://spr.ly/66033F6Yxcontact-us/

 

We hope this helps you.

-Robert C.

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