In Store Pick Up
Xoff1
Newbie

Ordered 2 iphone 12 pro max for in store pick up. That time has come and gone and order status is ‘waiting to be shipped’. 
specifically asked for in store pick up. Was told no problem the store near you have them in stock but no one can answer what is really gonna happen. 
How do you mess up something so easy? Frustrated.

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vzw_customer_support
Customer Service Rep

I'm sorry to learn your request for an in-store pickup had gone the entire other direction, Xoff1. We can take a closer look into this from our end. To begin, we sent you a private note. 

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Xoff1
Newbie

I did not receive a private message.

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vzw_customer_support
Customer Service Rep

Please check again! We just sent another one.

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Doggo
Contributor - Level 3

Store pick ups can handled same day. It sounds more like these are were set to standard 2 day shipping.

If that's the case, be better to accepted T&C so they ship instead of a bigger mess being created by cancelling orders and redoing them to potentially more delays.

edit: Realized the amount of time that past, looks like T&C wasn't accepted. Orders don't ship out without that step completed and a store pick up expires like a week.

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