An Accepted Solution is available for this post.
Iphone 11 losing call in middle of conversation. Can hear person calling but they cannot hear me
Propoint
Newbie
‎09-16-2022 07:41 AM

What can I do to correct issue of losing call in middle of conversation with Iphone 11. Only having this issue after installing updates

0 Likes
Reply
3 Replies
An Accepted Solution is available for this post.
Re: Iphone 11 losing call in middle of conversation. Can hear person calling but they cannot hear me
vzw_customer_support
Customer Service Rep
‎09-16-2022 07:44 AM

We don't want you to lose any conversation while you are on a call. I would love to help. Is anyone else having this issue? Have you tried to reset the network settings to see if it improves? 

-Amber

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Iphone 11 losing call in middle of conversation. Can hear person calling but they cannot hear me
Propoint
Newbie
‎09-17-2022 03:23 AM

yes reset Network settings, rebooted phone, and even followed options on Youtube. Not having issue with Samsung S22 Ultra but only with Iphone 11

0 Likes
Reply
An Accepted Solution is available for this post.
Re: Iphone 11 losing call in middle of conversation. Can hear person calling but they cannot hear me
vzw_customer_support
Customer Service Rep
‎09-17-2022 03:29 AM

Thank you for letting us know. Do you have HD Voice/VoLTE enabled on your phone?

BriannaL_VZW

0 Likes
Reply