Iphone 15
Hoji1999
Newbie

Hello, I have an iPhone purchased from Verizon, and I would like to inquire about the unlocking process after 60 days. Could you please clarify whether these 60 days are counted from the date of purchase or from the date of activation? Additionally, do I need to use the phone on the Verizon network for the entire 60 days for it to be eligible for unlocking? Thank you for your assistance.

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3 Replies
vzw_customer_support
Customer Service Rep

 

Good morning Hoj1999. We would love to help with these unlocking questions. It's a super awesome iPhone! The system auto unlocks it after 60 days. It does need to be active on our network for those 60 days and not suspended or used on another network. Learn more here:verizon.com/support/device-locking-faqs/ -Joe

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Hoji1999
Newbie
Spoiler

 

but I am in another country, what should I do in this case?

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vzw_customer_support
Customer Service Rep

Hey Hoji1999, your physical location shouldn't matter as long as the eligibility for your device to be unlocked has been met. We would need to take a closer look at your account to check on this. Please be on the lookout for a private note from us.

-Joseph

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