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Ordered my 17 pro max on the 1st of October, order says it was supposed to ship the 24th, haven't got any updates and any time I contact anyone they tell me it'll ship within 24 to 48 hours. They credited my money back as well. Also whenever I ask someone to cancel they tell me i've waited too long. How can I get some updates on this?
You can check your order status by logging into your My Verizon or using this link https://www.verizon.com/digital/nsa/nos/ui/orders/trackmyorder/ We are sending a Private Note as well so we can provide any additional assistance needed.
-Kaye
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