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Did anyone do an appraisal for their iphone 5 before the launch of the new phones? I did one the week of the 20th and even with a cracked screen I was getting a value of $300. Now it is showing me a value of $0-$114. Has anyone else had this issue? I've talked to several reps from Verizon and they said they can't do anything for me
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I did the program a year ago for my 4S and it worked great. This time I sent in an excellent iPhone 5 and they claim the power button does not work. The appraised value was $350. They sent me an email stating I would get $63. Complete joke. I tried calling the number associated with the Device Recycling Program and they said there was no one I could talk to at the moment but they would take down my info. and call me back... I have yet to receive a return call. I just want my phone returned to me, they can keep the gift card. If there's enough "scam-like" feedback may be time to get a Class Action Lawsuit going.