Iphone 5c

[Barbaraa]

So I have a Iphone 5c and I got it the first day it came out but recently the screen has been popping like making noises , It's never been dropped either. What can I do ?  could I get it replaced or what..

[B33]

How long have you had it, Is it less than the 14 day return ?

[Barbaraa]

More than the 14 days

[vzw_customer_support]

Hi Barbaraa,

Let's look into this! Please clarify, does the device simply make a noise when not being used? Do you witness the noise when using a certain device function? Has the phone been exposed to any water damage? I look forward to hearing from you soon.

Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

[Barbaraa]

When I type on the screen sometimes it makes this popping noise which isn't normal , it's like the screen is popping in and out I don't maybe because the Iphone 5c's are made cheap because they have a plastic back.. And no it's never been exposed near water. I was just wondering if I could take it up to Verizon and maybe get it exchanged or something.

[vzw_customer_support · Accepted solution]

Oh boy, Barbaraa. I have not heard of that before. The stores do not carry warranty replacements, but we can ship one to you. It can be ordered at the store, over the phone or I can do it for you. Whichever works better for you.

TamaraH_VZW
Follow us on Twitter @VZWSupport