Iphone14plus
Aaron_32
Enthusiast - Level 1

Y cant i trade my iphone 14 plus that came defective verizon just wants too trouble shoot or send out same model with same problems intried getting refund in jan when i purchased the phone they would judt go around that and trouble shoot  now they can claim its past 30 days yah they dint wanna refund me 5 days of me habing the phone

0 Likes
Re: Iphone14plus
vzw_customer_support
Customer Service Rep

Hi, Aaron! 
Thanks for rising this up. We will be able to analyze your account and check the available options. 
Could we continue this conversation on private message, please?

>Bel

0 Likes
Re: Iphone14plus
Aaron_32
Enthusiast - Level 1

Hello sorry i dint see notifacaton where do i go to continue the conversation

0 Likes
Re: Iphone14plus
LawrenceC
Moderator Emeritus

Hi Aaron_32,

To send a private note, click the username and then click "send message".  Screen Shot 2022-12-27 at 10.08.57 AM.png

0 Likes