Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Is my lphone 7 under warrentee if my screen is cracked
gpstonge
Newbie
‎01-02-2018 07:29 AM

Is my iPhone 7 under warrenteefor a cracked screen

@

Labels (1)
Labels
0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: Is my lphone 7 under warrentee if my screen is cracked
Ann154
Super User
Super User
‎01-03-2018 02:45 PM

No.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct answers are available for this post.
Re: Is my lphone 7 under warrentee if my screen is cracked
vzw_customer_support
Customer Service Rep
‎01-04-2018 07:48 AM

gpstonge, it's always good to know your device repair/replacement options. I welcome the opportunity to address your inquiry. As Ann154 advised, the warranty does not cover a cracked screen. The cracked screen would however be covered via any applicable insurance or AppleCare protection. Apple does repair the screens if you have a location nearby for a fee. I hope this information helps.

0 Likes
Reply